Privacy Policy
Our goal is being transparent when it comes to colleting your personal information. We comply with the Personal Information Protection & Electronic Documents Act (PIPEDA) making information available to individuals and organizations for The Venue Valencia information management policies and practices.
SMS DATA SHARING
We do NOT share any of your personal SMS information with any third parties for marketing/promotional purposes. Please note message and data rates may apply.
TEXT MESSAGING
Messaging frequency may vary.
Text message Opt-Out. If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive future text messages from us.
For assistance, text “HELP” or visit our website at thevenuevalencia.com.
What personal information do we collect from the people that visit our Website or Social Media?
When opting in on requests, including newsletters, service requests, quote requests or order requests on our site, as appropriate, you may be asked to enter your name, email address, phone number, Company Name or other details to help you with your experience.
When do we collect information?
We collect information form you when you fill in forms on our site, schedule an event, subscribe to a newsletter, respond to a survey, request a quote, open a support ticket or enter information on our site. We also request you for information when you provide feedback on products or services.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of service or products.
- To follow up with them after correspondence (email or phone inquiries)
Terms of service
By accessing or using The Venue Valencia website (“Website”), you agree to comply with and be bound by these Terms of Service. Please read them carefully. If you do not agree to these terms, you may not use our Website.
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**1. Definitions**
– **”Venue”** refers to The Venue Valencia, its employees, agents, and representatives.
– **”User”** refers to any individual or entity accessing or using the Website.
– **”Website”** refers to www.thevenuevalencia.com and any related pages or features.
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**2. Website Usage**
2.1 **Content Ownership**
All content on the Website, including text, images, and logos, is the property of The Venue Valencia and is protected by copyright and other intellectual property laws.
2.2 **Prohibited Use**
You may not use the Website for illegal or unauthorized purposes, including attempts to disrupt functionality, access restricted areas, or use automated systems to extract data.
2.3 **Third-Party Links**
The Website may contain links to third-party websites. The Venue Valencia is not responsible for the content or practices of these external sites and provides these links solely for convenience.
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**3. Limitation of Liability**
3.1 **No Warranty**
The Website is provided “as is” and “as available.” The Venue Valencia makes no guarantees regarding the accuracy, reliability, or availability of the Website.
3.2 **Indemnification**
Users agree to indemnify and hold harmless The Venue Valencia from any claims, damages, or expenses arising from their use of the Website or violation of these Terms.
3.3 **Force Majeure**
The Venue Valencia is not responsible for interruptions or failures caused by events beyond its control, such as natural disasters, power outages, or technical issues.
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**4. User Conduct**
4.1 **Compliance with Laws**
Users must comply with all local, state, and federal laws when using the Website.
4.2 **Prohibited Activities**
The following actions are prohibited on the Website:
– Uploading or sharing malicious code or viruses
– Engaging in fraudulent activities
– Harassing, abusing, or harming other users
– Impersonating The Venue Valencia or its representatives
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**5. Amendments**
The Venue Valencia reserves the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Website. Continued use of the Website constitutes acceptance of the revised terms.
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**6. Governing Law**
These Terms of Service are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
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**7. Contact Information**
For questions about these Terms of Service, please contact us at:
The Venue Valencia
Email: hello@thevenuevalencia.com
Phone: (661) 542-8755
Address: 28678 The Old Rd. Valencia, CA 91355